FAQ's
How do I contact Precious Monkey Jewellery?
There are a number of ways you can contact us:
- Send us an email to help@preciousmonkeyhelp.co.uk
- Call a member of the Customer Services Team on 0844 358 3 358
If I have a problem ordering on-line what help is available?
We have taken great care to make this website user-friendly. If you do need help, our friendly Customer Services Team will be able to guide you.
There are a number of ways to reach us - please choose an option from the above FAQ.
What gift wrapping service do you provide?
Currently we provide a complimentary gift service on behalf of Precious Monkey Jewellery. We send a gorgeous Precious Monkey gift bag and gift tag with each order we receive.
Perfect if you are purchasing for a gift - simply write your own personal message on the beautiful gift tag provided. More Information...
What Gift Voucher service do you offer?
Currently we offer an e-voucher service, this enables you to send a gift via e-mail.
Simply click on e-vouchers under shop, select an e-voucher design, state a value and attach your own personal message for that special someone.
The recipient will receive the e-voucher beautifully presented in their inbox and at a click of a button can go shopping! Further Information...
If I get stuck at some point during the process can I place an order by phone?
Payment is exclusively via the on-line check-out process, clearly flagged throughout the site.
However, we have introduced the service of ordering over the phone, simply call our friendly Customer Service Team on 0844 358 3 358 who will happily place the order for you.
